Privacy Policy

Privacy Policy for Plumbing Company Arlington

Introduction

Welcome to the online presence of Plumbing Company Arlington (hereafter referred to as ‘Plumbing Company’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure online environment for our users and customers. This Privacy Policy outlines how we handle your personal information, ensuring compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website: http://plumbing-company-arlington.onlyhirepros.com
  • All applications and services offered by Plumbing Company Arlington
  • Any third-party platforms or services linked from our website, which have their own privacy policies governing user data.

Processing Activities

This policy describes the actions we take when you engage with us in the following ways:

  • Using our applications and services as an authorized user
  • Visiting our websites that reference this Privacy Policy
  • Communicating with us via email, phone, or text messages for marketing or service-related purposes

Personal Data Collection

We collect several categories of personal data, including:

  • Account Information: Details related to your account creation and login, such as username, email address, and password.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Data related to your financial status or transactions with us, including bank account information if directly provided.
  • Purchase Information: Items you have purchased from us, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for location-based services and analytics.
  • Location Data: Geolocation data if you choose to share it or enable location services during our app interactions.
  • Feedback: Your comments, reviews, and responses to customer satisfaction surveys.
  • Social Media Information: If you interact with us on social media platforms, we may collect your public profile information and content you choose to share.
  • Product Information: Details about products or services you show interest in or purchase from our website.

We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with aggregated or de-identified data for improved service offerings.

Cookies

Plumbing Company Arlington uses cookies to enhance your online experience and gather analytics on website usage:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as session management and security.
  • Preference Cookies: Used to remember user settings and preferences for a personalized experience.
  • Analytics Cookies: Track user interactions with our websites to provide insights for improvement.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

  • Financial and transaction data: 7 years due to tax and accounting requirements.
  • Account information: As long as your account remains active or until you request its deletion.
  • Marketing communications: Until you opt out, but we will not retain this data if it becomes irrelevant for marketing purposes.
  • Analytics data: 12 months for aggregated analytics reports.

Upon completion of these retention periods, the data is securely deleted or anonymized to protect your privacy.

Security Measures

Plumbing Company Arlington implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process certain services on our behalf.
  • Access Control: Our systems have access controls in place, limiting data access only to authorized personnel.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections or updates to inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your personal data in certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please submit a written request detailing your specific inquiry or request to our privacy team using the contact details provided below. We will respond within the time frames prescribed by applicable law.

Changes to Policy

Plumbing Company Arlington reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for access or correction of personal data, opt-out requests, or general inquiries regarding privacy, please contact us:

  • Email: [email protected]
  • Address: Plumbing Company Arlington, [Provide Physical Address]